News: VIP Ticket Sales Update From The Tori Store

An important VIP ticket message from the folks at The Tori Store (which is now back up):

Hello patient Tori Store customers,

As many of you are well aware, we had many problems with our VIP Ticket sale. First off, sincere apologies for this. We knew the demand was going to be amazing and were told the technology we had in place would be able to handle this. Unfortunately not.

Having said that, there are a lot of orders that were successfully placed and those people have been emailed and notified.

We would like to point out that before our server crashed we did sell out of VIP Packages for the following…

Syracuse Platinum
Philadelphia Gold
Philadelphia Platinum
Boston Gold
Boston Platinum
DC Gold
DC Platinum
Pittsburgh Platinum

Additional packages are still available for:

Albany Gold
Albany Platinum
Syracuse Gold
Buffalo Gold
Buffalo Platinum
Pittsburgh Gold

and will be back on sale shortly. As well as packages for over 20 more dates.

Please note we were able to capture the check-out queue successfully and responded to those who were in line before tickets sold out. If we have not individually responded to you then it means your attempt was not successful regardless of whether you had tickets in your shopping cart or not. Please remember this is a very limited supply offer.

We will be continuing with the VIP Ticket sales but orders will not be fulfilled directly through our servers. We will be sure to send out emails announcing new and additional on-sale dates and where you need to go to purchase. All this information will also be available on the front page of The Tori Store as soon as it is available.

Once again, apologies for all the confusion and frustration. As regular customers know this is not a usual occurrence. We did everything we could to rectify the situation in real time but after a while we had no choice but to take the site down. The Tori Store will be back up and running Thursday morning, excluding any VIP Ticket Packages.

Thanks for your patience,
The Tori Store

We also want to mention how the non-transferable thing will work if someone else purchases tickets for you. As is always the case online, when you purchase with a credit card you are required to include both a billing address and a shipping address. If someone else — your mom, brother, roommate, summer school teacher, pit bull, whoever —purchases VIP tickets for you and puts them on their credit card, as long as they use the address that is on your personal ID/Driver’s License as the SHIPPING ADDRESS, you will be able to get your tickets. In other words, as long as the billing address or shipping address — one or the other — is the one on your personal ID, you’re good to go.